Key Features
Satisfaction Surveys are an important measure of service quality in health care organizations. From a management perspective, User/Patient Satisfaction Surveys in health care is important for several reasons: Firstly, satisfied patients and employees are more likely to maintain a consistent relationship; secondly, by identifying sources of client/patient dissatisfaction, system weaknesses can be identified and resolved, thus improving the quality of care and safety; finally, satisfaction surveying yields important impulses for system performance and efficiency.
The User/Patient Satisfaction Survey can be conducted over Phone, Kiosks and Mobile Applications.